COVID-19 NOTICE: Due to the current Pandemic, we will be limiting public access to our offices.

We are still working to service your insurance needs, but please contact your broker by phone or email only.

Customer Service Representative – Waterloo, ON

Opportunity: Customer Service Representative  – Waterloo, ON

All-Risks Insurance Brokers Limited is a full-service insurance brokerage offering a broad array of property, casualty, life, health and investment products and services to the residents of Ontario. We offer our customers a choice of high-quality insurance products from a number of reputable and financially secure insurance companies in a friendly and courteous environment.

We currently have a vacancy for a Customer Service Representative/Receptionist, in our Waterloo office.

Responsibilities: As a Customer Service Representative/Receptionist, your primary focus will be a combination of servicing existing customers and Receptionist duties. The successful candidate must be willing to work various shifts Monday to Friday between 9am-5pm and thrive in a self-motivated environment. Starting pay range will be $16-$18/hour commensurate with experience.


  • Minimum of 2 years of service experience in an insurance brokerage with a focus on personal lines
  • Self-starter with the ability to meet retention goals
  • RIBO License is an asset
  • Ability to organize and prioritize work effectively
  • Strong attention to detail
  • Prior experience with SIG XP and Compu-Quote will be an asset

About All-Risks Insurance Brokers Limited

All-Risks was formed in 1954, incorporated in 1963 and we have been providing quality products and services ever since. It has been our innovative and fresh outlook on the insurance industry that has helped us grow and be a leader of the industry standard to both our clients and insurer partners alike.

*Only qualified applicants will be contacted.

City: Waterloo
Job Type: Permanent - Part Time
Education Required: RIBO, Insurance License
Minimum Experience Required: 2 years
Languages Required: English
Training: On the job training provided
Market Segment: Insurance
Expertise Area: CSR & Reception